Applause Academy

Learn excellence, step by step.

Short online courses from Applause trainers and Leana, our AI coach. Start free, learn at your own pace and get a certificate.

Free courses

Watch the first lesson without an account. Sign up free to finish the course and get your certificate.

What an excellence model is, why government entities use it, and how an assessment works.

How to write a clear submission that shows your approach, how it is used and the results.

Understand your customers, design services around them and measure what they feel.

Link your goals to a few good KPIs and use them to make decisions.

Find problems worth solving, test ideas cheaply and turn the best ones into real services.

Prepare leaders and staff for the assessors' visit, so the evidence matches the submission.

Every paid course for one year, including new courses as they are added.

AED 500 per year

We set up places for your staff, follow their progress and send one invoice.