Terms of use

Your account

• One account is for one person. Do not share your sign-in or your courses.
• Use your real name: it is printed on your certificates.
• You are responsible for what happens in your account, so keep access to your email secure.

Courses and prices

• Free courses are free to everyone with an account.
• You can watch the first lesson of every paid course for free before you buy.
• Prices are shown in UAE dirhams (AED) on each course page and in the cart.
• A course you buy stays open to you for as long as we offer it in the Academy.
• We may update a course to keep it accurate. If we stop offering a course you bought within 12 months of buying it, we will give you another course of the same price or a refund.

Payment

Payment is by card on Stripe’s secure page. The course opens in your account as soon as the payment is confirmed. Teams and organizations can ask us for places paid by invoice.

Yearly plan

• The yearly plan opens every paid course, including new ones, for 12 months.
• It renews automatically each year at the price shown when it renews, unless you cancel.
• To cancel, email us before the renewal date. You keep access until the end of the year you have paid for.

Refunds

Because you can try the first lesson of every course before you pay, we do not give refunds once a course or the yearly plan has been bought. If you were charged twice by mistake, or a course does not work because of a fault on our side that we cannot fix, email us within 14 days and we will refund you.

Certificates

You get a certificate when you complete all lessons of a course. It confirms that you completed an Applause Academy course. It is not a university degree or a government-accredited qualification.

Using our content

All courses, videos, slides and text belong to Applause Consulting or the trainers who made them. You may use them for your own learning. Do not copy, record, share, sell or publish them, or use them to train AI models.

Leana, our AI coach

Leana gives guidance to help you learn. She can make mistakes, and her answers are not professional, legal or financial advice. Check important points with a person.

Our responsibility

We work to keep the website and courses available and accurate, but we cannot promise they will always be error-free or online. As far as the law allows, our responsibility for any claim is limited to the amount you paid us for the course or plan concerned.

Closing an account

You can ask us to close your account at any time. We may close an account that shares courses or misuses the website; if we close it for any other reason, we will refund the unused part of what you paid.

Law and changes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai decide any dispute. If we change these terms, we will update this page; the terms in force when you bought a course apply to that purchase.